Privacy Policy | Mining Terminal

Overview

Mining Terminal Inc. ("Mining Terminal," "we," "us") provides a mining intelligence platform with data, analytics, research, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our websites, applications, data APIs, reports, and consulting services.

This policy applies to information we collect online or offline in connection with the Services. It does not apply to third-party websites, services, or content that may link to or be accessible from the Services.

If you access the Services through an organization (such as your employer), that organization may control your account and the information associated with it. Their policies may also apply.

Information We Collect

Information you provide

Contact and profile details, such as name, email, company, role, and phone number.
Account credentials and authentication information.
Billing and transaction details (payment information is processed by our payment partners).
Requests, surveys, support inquiries, and other communications.
Content you submit or save within the Services, such as watchlists, notes, or saved filters.

Information collected automatically

Usage data including pages viewed, features accessed, and time spent.
Device and log data such as IP address, browser type, operating system, and error logs.
Approximate location derived from IP address.
Cookies, pixels, and similar technologies that support functionality and analytics.

Information from third parties

Business contact information from data enrichment or marketing partners.
Account details from your organization (for example, user roles or seat assignments).
Payment status and transaction confirmations from payment processors.

How We Use Information

Provide, maintain, and improve the Services, including account access and analytics delivery.
Personalize content, preferences, and recommendations.
Monitor performance, troubleshoot issues, and prevent fraud or misuse.
Communicate about product updates, security notices, and administrative messages.
Send marketing communications where permitted, with opt-out options.
Comply with legal obligations and enforce our agreements.

Where required, we process personal information based on consent, performance of a contract, legitimate interests (such as security and service improvement), or legal obligations.

How We Share Information

With service providers that support hosting, analytics, payments, communications, and support.
With affiliates and professional advisors where necessary for business operations.
In connection with a merger, acquisition, financing, or sale of assets.
To comply with law, enforce our terms, or protect rights, safety, and property.
With your organization, if you are using an enterprise or team account.
With your consent or at your direction.

We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and Tracking

We use cookies and similar technologies to keep the Services operational, remember preferences, and understand how the platform is used. Some cookies are essential, while others support analytics and performance improvements.

You can control cookies through your browser settings. If you disable cookies, some features may not work as intended. We do not respond to "Do Not Track" signals where not required by law.

Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we delete or anonymize it, subject to applicable law and legitimate business needs.

Security

We implement administrative, technical, and organizational safeguards designed to protect personal information. No system can be completely secure, so we cannot guarantee absolute security. Please notify us promptly of any suspected unauthorized access to your account.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export personal information, as well as to object or restrict certain processing. You may also opt out of marketing emails at any time by using the unsubscribe link in our messages.

California residents

We do not sell personal information. California residents may request access, deletion, or correction of personal information and may designate an authorized agent to submit requests.

EEA/UK residents

You may have the right to object to processing, request portability, and lodge a complaint with your local data protection authority.

To exercise your rights, contact us at info@miningterminal.com. We may need to verify your identity before completing a request.

International Transfers

Mining Terminal operates globally. Your information may be processed in countries where we or our service providers operate, including the United States and Canada. We take steps to ensure appropriate safeguards are in place for international transfers as required by law.

Children's Privacy

The Services are intended for professional users and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date above. Your continued use of the Services after the update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at info@miningterminal.com.

Mining Terminal Inc. | Germany